Ushealth Group

I'm not interested anymore in the insurance plan. Thank you so much, but now, please stop calling me. Goodbye.

Was looking at bank statement there was charge for freedom life insurance $46. I do not have life insurance with them

The customer service representative seemed quite indifferent and did not care to offer assistance.

I was told on the phone by the insurance broker that the insurance was accepted by my physicians. Lie.

I was told that it had no deductibles, which was a lie. I requested my account be canceled 6-4-22. Ive called and emailed numerous times and still havent gotten this fully settled!

Ridiculous!!! I wouldnt recommend at all.

I was told what my plan would cover - just about everything. I havent had to use it the first year i signed up. Now Im having to use it and nothing is covered-these are procedures that any other insurance would cover

It isn't health insurance, it is disease and illness insurance. What does that mean? Took me months of calling and complaining to find it means - give us your money and we promise that if you need HEALTH insurance, you can buy a policy.

Dear Americans,

Never buy a any kind of Insurance from Freedom Life Insurance (US Health Group), they are the white collar insurance mafia/scammer.

I bought medical coverage from them for the year 2019 and it changed my family's financial life. I paid $400+/month for me-wife-son, in April 2019 my wife had emergency ectopic pregnancy surgery and that's where Freedom life insurance got exposed.

They covered nothing and I got bill of $11000 just for 1 night at hospital. Mr Hunt( Agent) said don't pay anything till EOB comes from insurance company, waited waited and got call form hospital that insurance denied the coverage and we have to pay of of pocket. In meanwhile, we been to my son's pediatric for regular visit and vaccinations(Jan-Aug) of course that was not covered either. Mr Hunt said he will try what he can do...

he got back in month saying that you guys cancelled (In october) the plan so you are not covered anymore(In October) so he cannot help and I should try calling clinic.

Lost so much hard money + $11000 hospital bill is still pending...I am crying while writing this review.

I asked Freedom Life Insurance to provide a call recording when Mr Hunt singed me up. They don't record the phone calls but they have a document saying I said yes for everything (how?)

Complaint on BBB is closed - Justice not served.

DO NOT ENROLLED FOR FREEDOM LIFE INSURANCE- WHITE COLLAR SCAMMERS

I had this coverage for 3 months. Each of the 3 minor claims had problems getting paid and the providers also stated to me that the coverage was not what it had appeared to be prior to the appt.

I had called to make sure provider was in network each time. Podiatrist couldn't get it billed property to get it paid, so they wrote off the bill. The urgent care visit where I was not even given a discount is what I am most upset about. My dog ran into my legs very fast and I thought I might have a break.

I called US Health to confirm the Aurora urgent care I was going to was in network, they confirmed it was. I confirmed at the clinic that I was in network they confirmed it. I didn't need xrays, I only had a talk with a dr and he moved my leg around. For this 30 minute visit, I was billed $300.

My monthly cost for the insurance is $500! Then I was told that this is bcause that particular doctor was not in network even though the facility was, this is not how the care is billed. As a consumer, there was no way for me to know who was providing services or that I had to check for this in addition to the facility. This is misleading and a ridiculous that US Health wouldn't cover this visit at the reduced rate.

None of the coverage was what I understood it to be at any of the 3 appts/claims I had. They were misleading in what my coverage was and how I could make sure to use in network providers.

My contact told more lies than I could count. Told me I would have a low deductible and paid 400.00 on an.

8000.00 ER visit. Totally worthless company that is based on lies and deceptions! PLEASE, stay away! Don't wind up in the spot I'm now in.

They are as close to criminals as I've ever dealt with. Just look at their BBB rating!

It is an F. BEWARE!!!

I made the mistake of filling out an online form thinking it was associated with Obamacare Healthcare.gov

Since, I have received a constant barrage of spam calls, texts, and emails. It is unrelenting!

Do not buy insurance from this company. I have been with this company since 2013.

The representatives are rude!!!! I wish I would have never bought insurance from this company.

The benefits are horrible. You are better off having not insurance.

I have insurance through USHEALTH and they never once claimed to have CIGNA health insurance as mentioned in a previous post of someone who was unhappy. In fact, my agent was adamant in the fact they did not sell CIGNA insurance.

CIGNA is simply the PPO network they use. All doctors and all insurance companies have to join a network. I love my insurance and have for the last three years I have been with them. I wouldn't change if someone paid me to.

This insurance literally saved my family after my wife was in a freak car accident and was in the hospital for days.

Our max out of pocket is $3,000.

I haven't found any other insurance that comes anywhere near a max out of pocket that low, and for as cheap as we pay each month. I would recommend this insurance to EVERYONE, and I do!

I feel this company is very misleading and untrustworthy. I had a representative explain their healthcare policy and helped me get signed up.

He said I would receive my paperwork explaining the full benefits of my plan in a few weeks. He made the insurance sound amazing and explained my policy would cover accident protection, serious illness plan, specialists, and no referral needed. I was also told that my deductible was $4000 and I would never pay more than that out of pocket. When people sign up for insurance they hope they never need it, unfortunately I did.

I had to see a specialist and surgery was recommended ASAP, I had surgery a few days later. I got home from the hospital and started receiving Explanation of Benefits from the company denying coverage for anything. My specialists visits were denied because their offices were located in a hospital/out patient facility even though my agent said specialists were covered 80/20. Nothing was mentioned about location.

A week after my surgery I was diagnosed with cancer. Yesterday I received a total bill from the hospital for almost $19000. I called US Health Group, aka Freedom Life, and their representative told me surgery wasn't covered under my plan. This was never explained to me and I believed in good faith that all insurance covered surgeries to some extent.

I then asked about the serious illness plan that was included with my plan since I was diagnosed with cancer.

I was told that female reproductive issues weren't covered unless you had the policy for six months, again this was never mentioned to me when signing up. I pay almost $500 a month for my husband and I and they refuse to cover anything.